We hope we can answer your questions here.
Email us at Info@shopyanni.com for any additional questions.
Is there a physical location where I can pick up my online order? Not at this time. We are currently moving our NEW location to Long Island.
WE ARE CURRENTLY IN MANY STORES AROUND THE WORLD - view the list below for stores you can currently find our merchandise.
How long does shipping take? Packages are generally shipped out from Tuesday to Friday. Please allow up to 10-12 days for packages to arrive - we try our hardest to get you your package as soon as possible. Please allow up to 48 hours for USPS shipping tracking to show. Generally, West Coast items will take longer as we are shipping from the East Coast. Packages outside the USA can take 1- 2 weeks to arrive.
I received an incorrect or damaged item. WHOOPS, let us fix that quickly! Please contact us ASAP. In the event that your order was mis-packaged we will issue a return or exchange. Please return your item within 7-10 days in original packaging, unworn, and all tags in tact. We request that a replacement order be made on our site. One refund will be issued at the end of the transaction.
Where do I ship a package back to? If your return complies with all return\exchange terms (please see return & exchange policy) please ship your package back to:
565 Crown St. 1k
Brooklyn NY 11213
Where does Free Shipping apply to? We currently offer FREE SHIPPING on all orders over $75 (as of January 1, 2016) within the USA excluding Alaska & Hawaii. Standard shipping is $5.00 under $74.99 per order. There is a flat rate shipping fee of $10 to Alaska & Hawaii. International shipping is not included in our Free Shipping promotion and costs between $10-$15 Flat Rate Fee. As of January 1, 2021 we are no longer shipping internationally, unless requested.
Wholesale orders & inquiries:
Do you wholesale?
Yes, we do! drop us an email at firstname.lastname@example.org for more information and to set up a wholesale account.
BOUTIQUES & SHOPS NOW CARRYING YANNI & TUBELLE:
Crown Heights, New York - Totally Her
Passaic, New Jersey - Daniella's Shop
California - Graceful Collection
Baltimore, Maryland - Hats to Hose
Pennsylvania - Jody's Collection
Pikesville, Maryland - PSIshopalot
Cleveland, Ohio - Simcha Spectacular
Melbourne, Australia - Love2Layer
Monsey, New York - Top Row
Crown Heights, New York - Lace Intimates
Great Neck, New York - Maya's Place
Crown Heights, New York - The Street Lite Company
Flatbush, New York - It's a Gift
Flatbush, New York- Fallon's Place
Cedarhurst, Long Island - Fame on Central
Monsey, New York - Heaven Scent